We will replace or issue a refund for any bottle of wine that is damaged or flawed. We ask that the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error.

Please send an email to info@stoneyridge.com if you have concerns about weather or to arrange for the return of corked or flawed product. Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges.

Please contact us at 905- 562-1324 ext.101 for return instructions. A 15% restocking fee will be applied to all canceled orders.

The above information is subject to change.

Due to the ongoing Canada Post strike, we can no longer guarantee the safety and timeliness of wine shipments. As a result we will only be offering FedEx as a shipping option at this time. For more information or to make alternate arrangements please call us at 905.562.1324 Ext 101 or email info@stoneyridge.com Dismiss